Contact information
Whether you have a question regarding an existing order, need assistance with one of our products, or wish to explore stockist collaborations, all correspondence is received and handled directly by human hands.
Customer Support & Order Inquiries.
- Inquiries: Tracking status, delivery questions, address adjustments, or damaged/defective product replacements.
- Email: michael@theeternaldragon.com
- Response Window: Monday through Friday, within 24 to 48 business hours.
- Note: If contacting regarding an existing order, please include your Order Number and the Full Name used at checkout for fastest resolution.